PREP_INPUT/DBQUERY_PRE - Error

Symptom:

SUM phase PREP_INPUT/DBQUERY_PRE  fails.

ERROR: Password for 'SYSTEM' does not work, please reenter.

Error while trying to retrieve text for error ORA-12557

BR0310E Connect to database instance <SID> failed

Solution:

1. Reset the upgrade.

2. Update the oracle instant client by following the below notes :

819829 - Oracle Instant Client Installation and Configuration on Unix or Linux

998004 Update the Oracle Instant Client on Windows

3. Start the upgrade again.

Hope this helps!!!

Abraham