Loading of 'SAPNTAB' import package: ERROR

Symptom

You are performing an installation or system copy using sapinst on Windows Server with Oracle 10.2 or Oracle 11.

R3load aborts at the import with an error message similar to the one below:

ERROR: 2011-09-28 15:28:29 com.sap.inst.migmon.LoadTask run

Loading of 'SAPNTAB' import package is interrupted with R3load error.

Process 'D:\usr\sap\FWK\SYS\exe\uc\NTAMD64\R3load.exe -i SAPNTAB.cmd -dbcodepage 4103 -l SAPNTAB.log -stop_on_error -loadprocedure fast' exited with return code -1.073.741.819. ('xC0000005 -> Access Violation)

For mode details see 'SAPNTAB.log' file.

Standard error output:

sapparam: sapargv(argc, argv) has not been called!

sapparam(1c): No Profile used.

sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

The windows eventlog viewer at the same time shows an entry such as:

Faulting application R3load.exe, version 7200.68.18.18535, time stamp 0x4cbe396a, faulting module OraOCIICUS10.dll, version 0.0.0.0, time stamp 0x44a53e2d, exception code 0xc0000005, fault offset 0x000000000009cc6e, process id 0xd3c, application start time 0x01cc7de280a7e5fe.

Import_monitor_JAVA.log

Loading of 'SAPNTAB' import package: ERROR

Loading of 'SAPSSEXC' import package: ERROR

Loading of 'SAPSPROT' import package: ERROR

SAPNTAB.log

(PRC) INFO: working directory "C:\Program Files\sapinst_instdir\NW711\ORA\INSTALL\STD\AS"

(DB) INFO: connected to DB

(DB) INFO: DbSlControl(DBSL_CMD_NLS_CHARACTERSET_GET): UTF16

(SQL) INFO: Searching for SQL file SQLFiles.LST

(SQL) INFO: SQLFiles.LST not found

(SQL) INFO: Searching for SQL file C:\PI_DUMP\EXPORT\NW_711_INSTALLEXPORT\51036706\DATA_UNITS\EXP3\DB/SQLFiles.LST

(SQL) INFO: C:\PI_DUMP\EXPORT\NW_711_INSTALLEXPORT\51036706\DATA_UNITS\EXP3\DB/SQLFiles.LST not found

(SQL) INFO: Searching for SQL file SDIC.SQL

(SQL) INFO: SDIC.SQL not found

(SQL) INFO: Searching for SQL file C:\PI_DUMP\EXPORT\NW_711_INSTALLEXPORT\51036706\DATA_UNITS\EXP3\DB/ORA/SDIC.SQL

(SQL) INFO: C:\PI_DUMP\EXPORT\NW_711_INSTALLEXPORT\51036706\DATA_UNITS\EXP3\DB/ORA/SDIC.SQL not found

(DB) INFO: SVERS created #20191231132114

Reason and Prerequisites

There is a bug in the Oracle client software delivered with the installation kit.

Solution

Check note # 819829 on how to get and install the latest version of the Oracle Client software.

Merge the TSK file of the R3load package which has failed as described per note # 455195 and restart sapinst or the Migration Monitor from the step which failed.

Hope this helps!!!

Abraham